Frequently Asked Questions

Receiving Documents

Piece of cake. Just have your drivers download the free app and start sending document images to the email of your choice.

It depends on your company’s needs.

  • The free plan enables receipt of documents via email with low-priority delivery, document cover sheets, and advertisements.  Documents are available for 24 hours.
  • For smaller companies, we offer low-cost options for receipt of documents via email with high-priority delivery and free of cover sheets and ads.  Documents are available for as long as you’re a subscriber.
  • For larger clients we develop tailored solutions by combining flexible integration options with powerful image processing and online storage alternatives. Learn more about our fleet solutions.

The Drive Axle Hub provides a secure, searchable, web-based repository for your images. Features include multiple shared inboxes, one-click forwarding, archiving and more. Some of our clients want to access images via the Hub for a year or more, while others only need access long enough to ensure that the images have been correctly processed in their own systems — usually 7-21 days.

With the Platinum plan, we provide FTP access for you to pull documents for integration with your existing systems.

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